⚙️ Administration

User Management

The User Management module (available to Administrators) lets you create, edit, and manage all users in your organization.

Creating a New User

1. Navigate to User Management from the sidebar
2. Click Add User
3. Enter username, email, and password
4. Select the user's role: Admin, Doctor, Lab, or Display
5. Assign the user to an organization
6. Save — the user can now log in with their credentials

User Roles Reference

Role	Capabilities
Admin	User management, org settings, master data, full system access
Doctor	Consultations, prescriptions, appointments, queue, AI features
Lab Technician	Investigation entry, lab report management
Display	View-only queue display for waiting areas

Editing Users

You can update user information, reset passwords, and change roles from the User Management screen. Each user signs in with their own account.

Forgot Password Flow

Users who forget their password can use the Forgot password? link on the login page. This sends a reset link to their email address. The flow is:

1. User enters their registered email on the forgot password page
2. System emails them a password reset link
3. User clicks the link and enters a new password
4. The new password is saved — the user can log in with it

Organization Settings

Each organization can configure its own settings. Access this from Organization > Settings.

Configurable Settings

• Organization Name — Display name for the hospital/clinic
• Contact Information — Address, phone, email
• Branding — Logo and color scheme (Enterprise plan)
• Master Data Defaults — Pre-selected medicines, symptoms, etc.
• Consultation Fee Defaults — Default fee structures for new doctors
• Notification Settings — Email notification preferences

Multi-Organization Management

The Enterprise plan supports multiple organizations under a single HealthCIP installation. This is ideal for hospital chains or for SaaS providers hosting multiple clinics.

How Multi-Org Works

• Each organization has its own isolated data (patients, doctors, appointments)
• Master data can be shared system-wide or customized per organization
• Users are assigned to specific organizations
• An administrator sees only their own organization's data

Master Data Administration

Master data can be managed at two levels:

Organization-Level Master Data (Admin)

Each organization can override or extend the system master data. For example, you can add medicines specific to your hospital's pharmacy while keeping the system-wide medicine list as a base. Access from the Master menu.

Pre-Loaded Seed Data

HealthCIP comes with comprehensive seed data that is loaded during initial setup:

Master List	Contents
	Drug family classifications
	500+ medicine entries with drug family associations
	200+ common symptoms
	30+ hospital departments
	Standard dosage strengths
	Dosing frequency intervals
	Treatment durations

System Initialization

When your organization is set up, HealthCIP comes ready with:

• An administrator account for your organization
• The standard medicine, symptom, and department lists loaded
• Your organization's settings in place

Access and Security

Every staff member signs in with their own account and sees only what their role allows. Administrators control who has which role, can reset a password, and can deactivate an account when someone leaves.

• Passwords are stored in a form that cannot be read back, only replaced
• An audit trail records who created, changed, or deleted a record, and when
• Each organization's data is kept separate from every other organization's

File Storage

Documents are kept in secure storage and are reachable only through HealthCIP, by users whose role allows it. This includes:

• Lab report uploads (PDF, images)
• Patient document attachments
• X-Ray and imaging files